How to delete all content from your zune

January 2nd, 2007 by Mike

Well want to start from scratch, delete all media files from your zune and don’t know how to do it. There are two ways 1) directly off zune or 2) using the zune software. I’ll discuss both.

Directly off zune:

  • Set the Hold switch to unlocked.
  • Press and hold the Back button at the same time as you press the top of the Control Pad.
  • Immediately press and hold the Back button at the same time as you press the right side of the Control Pad and the OK button in the center of the Control Pad.
  • Continue to hold these buttons until your Zune device restarts and you receive the following message: Clearing contents. Please wait.
  • Remember you will not receive any warning or confirmation message using this method.

Using the zune software:

  • Start your zune software and connect your zune to the computer.
  • On the Options menu, point to Sync, point to your device name, and then click Erase Zune Device.
  • You receive the following message: Erasing your Zune device library will remove all songs, videos, and pictures. Are you sure you want to continue?
  • Click OK.
  • You receive the following message: Zune device library erased.
  • Click OK.

Related Posts: zune preloaded content issues

Posted in Help |

14 Responses

  1. Thomas Says:

    my zune says 1. Connect zune to your PC….then I connect it and it either says its not recognized because its malfunctioning or it won’t let me update the firmware or something….what the hell should I do? PLEASE HELP ME

  2. Fe Says:

    How do you delete pictures or certain songs from your Zune?

  3. Mike Says:

    Fe, You’ll find it here.

    http://support.microsoft.com/kb/928244

  4. Dale Says:

    I want more control of my library so that it contains only those files (particularly pictures) that I want it to - and then load (sync) from that set onto the Zune itself. This allows me to better/faster find the photos from the library. I do not like it that all the photos are automatically loaded into the library.

  5. ROB Says:

    FIRST ONE DOESNT WORK

  6. alex Says:

    there is no options. is this the old zune software? Cuz if it is, i need a way to delete stuff off my zune device in the new software

  7. plese help me Says:

    how do i take all the videos off this zune devise because its takeing up room

  8. Sg Says:

    does anyone know why it keeps telling me i’m up to date with my zune firmware when infact i’ve deleted everything relating to zune from my pc?

  9. omar Says:

    well,i erased every thing off my zune but it says i have used 27.73 GB i am so mad i need help!!!

  10. bill gates Says:

    it doesnt work for me it restarts but doesnt clear data

  11. Duane Says:

    how do you delete the library from the computer? all i want too do is delete everything from the library so i can reload the songs i have on my zune. can somebody help me??????

  12. JeffMc Says:

    This is a better description, in my opinion:

    http://support.microsoft.com/kb/926917

  13. sequan Says:

    the first one dose NOT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  14. christine Says:

    How do you delete some the the pics and songs from the zune not all of it.

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