How to delete all content from your zune
Mike Well want to start from scratch, delete all media files from your zune and don’t know how to do it. There are two ways 1) directly off zune or 2) using the zune software. I’ll discuss both.
Directly off zune:
- Set the Hold switch to unlocked.
- Press and hold the Back button at the same time as you press the top of the Control Pad.
- Immediately press and hold the Back button at the same time as you press the right side of the Control Pad and the OK button in the center of the Control Pad.
- Continue to hold these buttons until your Zune device restarts and you receive the following message: Clearing contents. Please wait.
- Remember you will not receive any warning or confirmation message using this method.
Using the zune software:
- Start your zune software and connect your zune to the computer.
- On the Options menu, point to Sync, point to your device name, and then click Erase Zune Device.
- You receive the following message: Erasing your Zune device library will remove all songs, videos, and pictures. Are you sure you want to continue?
- Click OK.
- You receive the following message: Zune device library erased.
- Click OK.
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Posted in Help |

January 6th, 2007 at 12:47 am
my zune says 1. Connect zune to your PC….then I connect it and it either says its not recognized because its malfunctioning or it won’t let me update the firmware or something….what the hell should I do? PLEASE HELP ME
March 1st, 2007 at 12:06 am
How do you delete pictures or certain songs from your Zune?
March 1st, 2007 at 6:45 am
Fe, You’ll find it here.
http://support.microsoft.com/kb/928244
September 5th, 2007 at 7:09 pm
I want more control of my library so that it contains only those files (particularly pictures) that I want it to - and then load (sync) from that set onto the Zune itself. This allows me to better/faster find the photos from the library. I do not like it that all the photos are automatically loaded into the library.
December 25th, 2007 at 5:26 pm
FIRST ONE DOESNT WORK
December 29th, 2007 at 2:01 pm
there is no options. is this the old zune software? Cuz if it is, i need a way to delete stuff off my zune device in the new software
December 30th, 2007 at 10:22 am
how do i take all the videos off this zune devise because its takeing up room
January 8th, 2008 at 1:08 am
does anyone know why it keeps telling me i’m up to date with my zune firmware when infact i’ve deleted everything relating to zune from my pc?
February 1st, 2008 at 8:40 pm
well,i erased every thing off my zune but it says i have used 27.73 GB i am so mad i need help!!!
February 4th, 2008 at 3:58 pm
it doesnt work for me it restarts but doesnt clear data
February 15th, 2008 at 5:29 pm
how do you delete the library from the computer? all i want too do is delete everything from the library so i can reload the songs i have on my zune. can somebody help me??????
March 8th, 2008 at 12:04 pm
This is a better description, in my opinion:
http://support.microsoft.com/kb/926917
March 10th, 2008 at 2:48 pm
the first one dose NOT WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
March 12th, 2008 at 8:53 am
How do you delete some the the pics and songs from the zune not all of it.